The following are the phrases and situations for Vinci Lighting Inc. Return Merchandise Authorizations (“RMAs”) and contain the Vinci Lighting Limited Warranty. Any returns and discipline break are difficulty to those RMA Terms.

      Terms and conditions:

      ·      All returns/subject destroys ought to be pre-permitted through Vinci. Vinci will reply with an RMA Form along with an RMA number, a listing of gadgets legal to go back/subject destroy, and go back instructions

      ·      All go back merchandises ought to be observed through a duplicate of the RMA Form

      ·      Vinci’s legal responsibility below those RMA Terms is constrained according with the applicable provisions withinside the Vinci Warranty

      ·      The patron is needed to offer records of the products, which incorporates however isn't constrained to fixture version number, Purchase Order number, motives for go back, and pics of faulty merchandises upon Vinci’s request

      ·      Failure to finish RMA Instructions as it should be might also additionally bring about credit being denied

      ·      Credit will simplest be processed upon receiving all applicable records, along with receiving lower back products if relevant

      ·      Any relevant costs will routinely mirror at the go back credit score note.


      Returns of Conforming products:

      Conforming merchandises need to be lower back in resalable condition, withinside the authentic box, and haven't any lacking components or been formerly installed

       • Must be lower back freight pre-paid through customer

       • A 25% of restocking rate will apply

       • Failure to observe any commands furnished can also additionally bring about credit being denied

      Returns of defective products:

      Customer must provide all the pictures showing defective parts and fixtures.

      Product inspection:

      By accepting our RMA approval and returning your faulty merchandises for credit, the client recognizes the following situations will bring about denial of the declare and void the Warranty (1). Misuse or harm via handling, set up or amendment induced the disorder (2). Returned products did now no longer have claimed disorder or harm (3). RMA become now no longer pre-approved.



      RMA is only valid for 30 days from its issue date. If the product has not been received by Vinci, new RMA number will be required.